‍MEMBERSHIP AND DONOR RELATIONS MANAGER

The Museum of Contemporary Art North Miami seeks an experienced and dynamicMembership and Donor Relations Manager to help grow the museum’s private support. Reporting to the Director of Development, they will oversee the museum’s membership program, and secure essential funding from individuals and corporations to support the museum’s operations, exhibitions, programs, community engagement efforts, special events, and other strategic initiatives. This position also ensures that donors experience high-quality interactionswith the museum, fostering long-term engagement and support.

MAJOR AREAS OF RESPONSIBILITY

●       Develop and implement an annual membership/annual giving plan, meeting or exceeding annual revenue goals.

●       Produces high-quality correspondence, proposals, decks, printedmaterials, online content, and monthly membership e-blast.

●       Maintains an attractive suite of benefits for individual and corporatemembers and ensures benefit fulfillment.

●       Conceptualizes year-round calendar of member and donor events, and works closely with Events Specialist to execute those events.

●       Designs and launches compelling, innovative, and successful membershipacquisition campaigns, including annual Miami Art Week packages.

●       Oversees multi-step membership renewal process.

●       Establishes and manages membership affinity groups.

●       Oversees MOCA’s annual Give Miami Day campaign.

●       Works closely with the Director of Development to meet annual goals for A Night in Paradise Gala, including sponsorships, tables, tickets, donations, and ad revenue.

●       Produces revenue reports and track progress toward annual revenue, member household, retention, and acquisition goals.

●       Is responsible for the discovery, cultivation, solicitation, and stewardship of a portfolio of prospects and donors, with an emphasis onmembership, Curator’s Circle, and corporate partners.

●       Researches, identifies, and engages new prospects, drafting introductory meeting inquiries, follow up correspondence, and funding proposals.


●       Maintains an active calendar of face-to-face cultivation and solicitation calls.

●       Actively solicits and closes gifts of up to $10,000.

●       Devises and implements a comprehensive donor relations and stewardship plan to strengthen donor engagement and re-engage lapsed members.

●       Builds meaningful relationships with donors and strategically progresses qualified donors through the major gifts pipeline.

●       Manages an efficient moves management system and pipeline for the Development Department in close collaboration with the Director of Development.

●       Serves as the decided staff liaison for the Institutional Advancement and Gala Sub-Committees of the board.

●       Ensures smooth administrative operations within the Development Department.

●       Represents the museum at conferences, meetings, and events.

 QUALIFICATIONS.

●      Ability to thrive in a fast-pacedenvironment, and in an atmosphere of continual growth and rapid change.

●      Demonstrated success in thediscovery, cultivation, solicitation, and stewardship of individual and corporate donors.

●      Imaginative, resourceful, and creative thinker, with the ability to turn ideas into actions and measurable results.

●      Self-driven and takes initiative.

●      A consummate professional with a strong work ethic.

●      Extremely detail oriented.

●      Exceptional communication and writing skills.

●      Warm, friendly, outgoing demeanor with a natural ability to build relationships.

●      Confidence and assertiveness in soliciting gifts over the phone and in person.

●      Must have a deep appreciation for diversity and community-driven work.

●      For special events, must be ableto remain standing for several hours at a time. Position may require occasionallifting of 25 pounds or less.

REQUIREMENTSAND SKILLS

●      A minimum of three years ofexperience in a front-line non-profit fundraising role, preferably in the arts.

●      Knowledge of professionalfundraising principles, practices, and fundraising tools.

●      Proven ability to build andmaintain relationships with funders.

●      Experience communicating with funders on the phone, via email, and in-person.

●      Proficient in Microsoft Office Suite.

●      Experience with donor databases/CRMs.

●      Experience conceptualizing special events.

●      Ability to learn new skills and tools quickly and proficiently.

DESIRED

●      Experience working in anarts/cultural setting in South Florida.

●      Experience with the followingfundraising tools: Altru CRM, iwave research software, Membership Anywhere digital membership cards

●      Experience with project managementsoftware, specifically Monday.com

●      Bilingual in Spanish and/or Haitian Creole.

This is a full-time, salaried position thatrequires limited early morning, late evening and weekend hours as necessary,especially during periods of high volume (Miami Art Week, exhibition openings,etc.). A level 2 background check will be required upon the offer ofemployment.

Reports to: Director of Development

Compensation: Salary starting at $60,000 annually, commensurate with experience andincluding an excellent benefits package.

To Apply: Please email a cover letter, resume, writing sample, and three references to zcruz@aperiohr.com with subject line “MEMBERSHIP AND DONOR RELATIONS MANAGER”. No phone calls please.

 MOCA maintains a strong policy of equalemployment opportunity for all employees and applicants for employment. The museum hires, trains, promotes, compensates, and dismisses employees without regard for race, color, creed, religion, gender identity, sexual orientation, national origin, age, marital or veteran status, disability, citizenship, or political belief that does not prohibit performance of essential job functions. We are committedto building a culturally diverse staff and strongly encourage all qualified professionals to apply.

ABOUT MOCA

Mission

MOCA North Miami presents contemporary art andits historical influences through exhibitions, educational programs, andcollections. Inspired by its surrounding communities, MOCA connects diverseaudiences and cultures by providing a welcoming place to encounter new ideasand voices, and nurturing a lifelong love of the arts.

Vision

MOCA aspires to be a welcoming center at theheart of North Miami where art and art experiences flow in and out of the building —activating parks, schools, homes, and civic spaces; and connecting local andglobal conversations about art.

MOCA will tap into the cultural energy of theregion to bring new art and perspectives to the public, building on North Miami’s legacy as a cultural destination. Visitors and the community can expectthought-provoking exhibitions that feature underexplored art and artists, andlift up diverse voices and stories.

MOCA will become known and respected locallyand nationally for its innovative curatorial approach and research-drivenexhibitions that are supported by educational programs for all ages. As ameeting place for cultural expressions and exchanges, MOCA will become a centerfor cross-cultural understanding and inclusion, connecting diverse communitiesthrough the arts.

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POSITION SUMMARY:

The Museum of Contemporary Art North Miami (MOCA) seeks a Development Assistant to support the administrative functions of the museum’s development department. This position is responsible for maintaining donor records, contracting, invoicing, processing gifts, and producing acknowledgement letters and other donor communications. They also provide critical support for development initiatives and events. Reporting to the Director of Development, they will help advance the museum’s strategic efforts to secure contributed revenue, including individual, membership, corporate, government, and foundation support.

MAJOR AREAS OF RESPONSIBILITY:

• Ensures smooth administrative operations within the Development Department.
• Maintains donor records, processes gifts, and pulls queries and reports from the museum’s CRM system, Altru.
• Conducts prospect research on potential individual, corporate, and foundation funders.
• Updates the development prospect and moves management system to ensure timely follow-up and long-term relationship building.
• Prepares solicitation letters, decks, contracts, and donor reports.
• Submits invoice requests and tracks donor payments.
• Produces acknowledgement letters, membership cards, and other donor communications.
• Attends bi-weekly grants meetings and completes administrative tasks associated with grants, including preparing and mailing documents, contract execution, and updating grants pipeline tracking system.
• Assists in the planning and execution of development initiatives such as the museum’s annual Gala, membership acquisitions, and annual appeals.
• Assists in the planning and execution of development meetings, programs, and special events, including calendar management, event registration, invitation management, and attendance tracking.
• Schedules development meetings and tours for members, donors, and prospects.
• Works with the development team to complete benefit fulfillment for all members and donors.
• Other duties as assigned.

QUALIFICATIONS:

·      Self-directed, positive, collaborative, problem-solving, and motivated.

·      Ability to thrive in a fast-paced environment, and in an atmosphere of continual growth and rapid change.

·      Flexibility to adapt to changing priorities and manage multiple deadlines.

·      Superior written, verbal, and oral communication skills.

·      Exceptional interpersonal skills.

·      Excellent organizational skills and keen attention to detail.

REQUIREMENTS AND SKILLS:

·      Minimum two years of administrative experience in an office setting

·      Proven ability to build and maintain relationships with donors/customers/clients

·      Experience communicating with donors/customers/clients on the phone, via email, and in-person

·      Proficient in the Microsoft Office Suite.

·      Ability to learn new skills and tools quickly and proficiently

·      Ability to maintain donor confidentiality

·      Ability to work some evenings and weekends

DESIRED:

·       Experience working in an arts/cultural setting, preferably in South Florida.

·       Knowledge of professional fundraising principles, practices, and procedures.

·       Knowledge of fundraising research tools (iwave, Candid, etc.)

·       Experience with CRM/donor database systems (Altru) and membership software (Membership Anywhere).

·       Track record of planning and executing meetings, programs, special events.

·       Experience with project management software (Monday.com)

·       Bilingual in Spanish and/or Haitian Creole.

This is a full-time, salaried position that requires some early morning, late evenings and weekend hours as necessary, especially during periods of high volume (Miami Art Week, Gala, exhibition openings). A level 2 background check will be required upon offer of employment.

Reports to: Director of Development

Compensation: Salary starting at $47,000 annually, commensurate with experience and including an excellent benefits package.

To Apply: Please email a cover letter, resume, writing sample and three references to sryan@mocanomi.org with subject line “DEVELOPMENT ASSISTANT”. No phone calls please.

MOCA maintains a strong policy of equal employment opportunity for all employees and

applicants for employment. The museum hires, trains, promotes, compensates, and dismisses employees without regard for race, color, creed, religion, gender identity, sexual orientation, national origin, age, marital or veteran status, disability, citizenship, or political belief that does not prohibit performance of essential job functions. We are committed to building a culturally diverse staff and strongly encourage all qualified professionals to apply.

ABOUT MOCA

Mission

MOCA North Miami presents contemporary art and its historical influences through exhibitions, educational programs, and collections. Inspired by its surrounding communities, MOCA connects diverse audiences and cultures by providing a welcoming place to encounter new ideas and voices, and nurturing a life-long love of the arts.

Vision

MOCA aspires to be a welcoming center at the heart of North Miami where art and art experiences flow in and out of the building —activating parks, schools, homes, and civic spaces; and connecting local and global conversations about art.

MOCA will tap into the cultural energy of the region to bring new art and perspectives to the public, building on North Miami’s legacy as a cultural destination. Visitors and the community can expect thought-provoking exhibitions that feature underexplored art and artists, and lift up diverse voices and stories.

MOCA will become known and respected locally and nationally for its innovative curatorial approach and research-driven exhibitions that are supported by educational programs for all ages. As a meeting place for cultural expressions and exchanges, MOCA will become a center for cross-cultural understanding and inclusion, connecting diverse communities through the arts.

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